| kakes_by_kathie_contract_2025_update_.pdf |
| Terms and Conditions |
FAQ's & Contract
Are You Interior Health Approved?
You bet! We are a legal, licensed, health inspected store front business. We work out of a commercially inspected kitchen and meet all Interior Health regulations.
How far in advance should I place my order?
Make sure you reserve your date well in advance. We are a small custom cake boutique, so we take orders only until we reach our capacity. Some weekends book up over a year in advance, other times we may be able to accommodate you with as little as a few weeks notice. As soon as the date is set for your event, we recommend calling and reserving your date. You will need to know the approximate number of guests to reserve the date. Any other details you have at that time will be helpful.
As everything is made fresh per order we are unable to accommodate same day cake orders. We do have a daily selection of cupcakes and treats available in store for last minute requirements.
How much do your cakes cost?
Every cake created is unique and will be priced based on time and ingredients required. However, most cakes will fall into these basic ranges:
Basic cake design: Start at $10.00 per serving
3D sculpted cakes: Start at $275
Cupcakes start at: $45 per dozen
Mini cupcakes start at $45 per 2 dozen (minimum order 2 dozen per flavour)
Donuts: Start at $45 per dozen
Tarts/Mini Pies: Start at $45 per dozen
Cookies: Start at $42 per dozen
Brownies: Start at $48 per dozen
Macarons: Start at $35 per dozen (minimum 4 dozen)
Edible cupcake toppers and embellishments start from $6 per dozen
Wedding Tasting pack $75
Prices are calculated on servings intended, for example an 6 inch round cake is intended to serve 12, therefore the base price for a 6 inch cake would be $120. Please refer to our serving guide for intended servings.
Do you offer gluten free and vegan/dairy free friendly options?
Yes, we are happy to offer vegan friendly/dairy free and gluten free options! Please note that gluten free products are baked in a kitchen containing wheat and although we take every precaution to avoid any cross contamination there is never any guarantee.
Do you offer sugar free and diabetic friendly options?
YES! We offer sugar free, low GI options as well! Please note we DO NOT use artificial sweeteners like aspartame or sucralose in our sugar free baking. Only natural, high quality substitutes such as monk fruit and erythritol are used for all of our sugar free baking. A 6" sugar free cake starts at $135 for a basic design.
Are you a nut-free facility?
No, our kitchen contains peanuts, peanut butter, almond flour, pecans and hazelnuts.
What is your payment policy?
A 50% non-refundable booking fee is required to reserve your order and applied to your total; the remaining balance is due at least two weeks prior to your event. Your order is not confirmed until we have received your 50% payment.
For orders totalling less than $300 full payment is required. Cake orders placed with less than two weeks notice require payment in full at the time of ordering. All payments are non-refundable. By sending payment you agree to the terms and conditions laid out.
Payment can be made by cash, email transfer, Visa or MasterCard.
Do you deliver?
Delivery and set up of your wedding cake will typically be included with your wedding quote with some exceptions. Wedding cake delivery is available to Vernon, Kamloops, Oliver, Osoyoos, Kaleden, Penticton, Summerland and the Shuswap area for an additional cost. Please inquire for additional areas. Specialty cake orders require pickup unless previously arranged.
Are you able to ship cakes?
Due to the fragile nature of cake we are unable able to ship. We do, however, have a large delivery area including Penticton, Kaleden, Oliver, Osoyoos, Vernon, Kamloops, Armstrong and the Shuswap area.
Do you provide tastings?
Tastings packs can be pre-ordered for pickup for a fee of $75. Tasting packs must be ordered with a minimum of 72 hours notice but is subject to availability. Pickup days are limited to Monday-Wednesday 1pm-5pm. Evening and weekend pickups are not available. The tasting fee simply covers the time and cost of the tasting pack and does not come off your cake total. Sit down consultations are currently only available on Mondays between 1-4. Sit down consultations are $100 and include the cost of the tasting pack.
How do I cut a cake?
People are often inclined to cut a round cake into pie shaped pieces. This will result it oversized slices and fewer servings from your cake. For cakes 8” or larger in diameter this video will be helpful. Use a knife rinsed with hot water throughout the cutting process exercising caution. This will help facilitate clean, uniform slices.
www.facebook.com/itsfoodcrunch/videos/1491514474238377/